Frequently Asked Questions
Q1: What are the core advantages of your supply chain?
A: We have a dedicated R&D team with over 30 years of experience. We understand market trends and customer needs deeply. Every product undergoes strict quality control in our professional production and testing facilities, ensuring 100% confidence for our clients. We also have extensive experience cooperating with Fortune 500 companies.
Q2: What international certifications are available?
A: Our systems have passed ISO9001 quality management, ISO14001 environmental management, and OHSAS18001 occupational health management certifications. Additionally, our products are CE and FCC certified.
Q3: How long is the standard lead time?
A: For normal products, the lead time is typically 1 month. For customized solutions, the lead time is approximately 2 months.
Q4: What payment terms are supported for the intercom systems?
A: We support multiple payment methods including T/T (Telegraphic Transfer), Western Union, and Ali payment. Please consult our service team for specific details.
Q5: What is the warranty period?
A: We provide a two-year warranty starting from the date the goods are dispatched from the port.
Q6: Do you provide support for regional agents?
A: Yes, we have agents in major mainstream markets and always welcome more regional partners to join our global network.
KBM Living
