Frequently Asked Questions
What is the competitive advantage of your R&D?
We have a dedicated R&D team with more than 30 years of professional experience, ensuring high-quality product innovation and market trend alignment.
What quality certifications do the products hold?
Our products have passed ISO9001 quality system certification, ISO14001 environment system, and OHSAS18001 health management. Additionally, they are CE and FCC certified.
How long is the standard lead time for orders?
For normal products, the lead time is approximately 1 month. For customized solutions, it typically takes 2 months.
What payment methods are supported?
We support multiple payment terms including T/T payment, Western Union, and Ali payment for your convenience.
How long is the warranty period for the intercom system?
We provide a 2-year warranty starting from the date the products are sent out from our port.
Is the video doorbell compatible with mobile apps?
Yes, the system is designed to work with WiFi APP connectivity, allowing for remote unlocking and camera monitoring via smartphone.
KBM Living
